In this Privacy Policy, “We”, “Our” and “us” refer to SCS Global Consulting Australia Pty Ltd. WE are committed to protecting personal information in compliance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). Our policy details how we process personal data.
This policy excludes certain types of information, like employee records, as specified under the Privacy Act.
We regularly update our privacy policy to reflect legislative, technological, and operational changes. We commit to keeping you informed about any significant amendments to our policy.
Transparency in how we handle and safeguard your information is a fundamental aspect of our privacy approach.
SCS Global Consulting Australia gathers, maintains, utilises, and discloses personal information solely as necessary to provide you with tailored products and services. When you utilise our services, we will explain the specific reasons for processing your personal information.
Our services and legal obligations necessitate collecting diverse personal information from our clients, which may include
You can choose not to share your personal information or opt for anonymity or pseudonymity. However, this may hinder our ability to provide the required services.
(a) General Collection Practices:
The acquisition, storage, usage, and sharing of personal or sensitive data by SCS Global Consulting Australia are conducted lawfully and ethically. We usually seek consent for these activities, except when Australian law or a court/tribunal order mandates or allows collection without consent. For further information on these specific legal conditions, please contact our Privacy Officer.
(b) Collection Methods:
SCS Global Consulting Australia employs various methods to gather personal and sensitive data, including:
We primarily aim to collect information directly from you. If this is not feasible, we will seek information from other sources as per the conditions mentioned above.
(c) Collecting Others' Personal Information:
Only provide us with someone else’s personal information if you have their explicit permission for service-related reasons. You should inform individuals about this policy when sharing their information with us.
(d) Handling Unsolicited Personal Information:
Sometimes, we might receive personal information unintentionally, like misdirected mail or excess client documents. Our Privacy Officer will assess if this information could have been legally obtained. If not, it will be destroyed or made anonymous, and we will attempt to inform the person involved.
We prioritize the security of your personal data, storing it in secure digital and physical formats. We actively prevent any misuse, loss, unauthorized access, alteration, or disclosure of your information. Our staff is thoroughly trained in managing and maintaining the confidentiality of personal information. When your data is no longer needed, we responsibly destroy or anonymize it.
(a) Within the Group
Our offices across states may share your information to fulfill the purposes for which it was collected.
(b) Overseas Disclosure
We occasionally disclose information to international service providers for data processing and service delivery. Such sharing adheres to Australian Privacy Law or equivalent international standards, and occurs only with your consent or under legal requirements. We inform you if your data is likely to be shared internationally.
(c) Third-Party Service Providers
To support our operations and service delivery, we may share non-sensitive personal information with third-party providers, following our Privacy Policy and Australian Privacy Principles.
Our website employs tools like Google Analytics to monitor collective user activity. These tools use first-party cookies, small text files on your device, for anonymous session identification. This process doesn't allow us access to your identifiable personal data. Only aggregate, non-personal data (like webpage visits) is tracked. You can delete these cookies to remove this data. Our website's data collection is exclusive to us and is used to enhance our online services. We ensure that website analytics are not linked to any personal information you haven't explicitly provided. Additionally, third-party website links on our site are not governed by our privacy policy.
You're entitled to access personal information we hold about you, with some exceptions outlined by our Privacy Officer. Submit requests in writing; we'll acknowledge them within a reasonable period of time.
We strive to keep your information accurate. You can request corrections through our Privacy Officer.
If access or correction requests are denied, we'll explain why and inform you about complaint procedures.
Should you believe we've breached our policy or privacy principles, file a complaint with our Privacy Officer. If dissatisfied with our response, you can contact the Office of the Privacy Commissioner.
Our website may feature links to external websites for user convenience. These sites have their own privacy policies, which we advise you to review. Please be aware that our privacy standards do not extend to these third-party sites.
For more details on our privacy practices or to report privacy concerns, contact our office at 02 9954 9200, or write to:
SCS Global Consulting Australia Pty Ltd
PO Box 1911
North Sydney NSW 2059
We aim to satisfactorily address all complaints. If our response is unsatisfactory, you have the right to contact the Office of the Privacy Commissioner for further investigation.
We will update this privacy policy from time to time to reflect changes in legislation, technology, Our operations and practices and changing business environment. All update will be made available on this web page and We will bring this to your attention by placing a notice on Our website.